Privacy Policy

Last Updated: June 11, 2026 • Dynawatt Engineering Uganda

At Dynawatt Engineering, we respect your privacy and are committed to safeguarding the personal data you share with us. This Privacy Policy outlines how we collect, store, utilize, and protect your information when you visit our website, submit requests through our forms, or utilize our web application.

1. Information We Collect

We only collect standard information that is voluntarily supplied by you when you request an electrical callback, physical site-plan survey, or cost estimate:

• Identification Data: Full name or corporate entity name.
• Contact Details: Telephone phone numbers and active WhatsApp accounts.
• Geographic Location: Project site locations (Kampala, Mukono, Wakiso, or other districts).
• Project Particulars: Scope of electrical work, building size (bedroom count or industrial layout), and details supplied in custom text fields.

2. Legal Grounds for Processing / How We Use Information

We utilize your submitted contact details strictly to fulfill your requested interactions:

• To call or message you on WhatsApp within 2 hours to conduct site assessments.
• To compile and issue itemised corporate Bills of Quantities (BOQs) and project schedules.
• To navigate our certified electrical crews and Class-C engineers to your exact physical location for hands-on diagnostics.
• To contact you for emergency electrical fault tracing, scheduling warranties, or ongoing maintenance reminders.

3. Data Sharing, Retaining, and Protecting Secrets

Your data is stored in safe, isolated databases with limited administrative access. We do not sell, rent, or lease your contact information to third-party brokers.

We only share details with vetted engineering personnel working under a direct nondisclosure contract to complete your building wiring. Information is archived only as long as necessary to administer warranties, project guarantees, and maintenance track records.

4. Cookie Policy and Ad Network Tracking (Google and Facebook)

We utilize standard browser cookies and analytical components to monitor website execution and speed:

• Google Analytics & Ads Conversions: Measures traffic sources, visits, and ad effectiveness to optimize B2B lead generation.
• Facebook Meta Pixels: Retargets users looking for professional home-wiring, smart-automation, or solar setups on social networks.

You can modify your browser settings to decline cookies or utilize ad blockers at any point without impacting your structural navigation of our pages.

5. User Choices & Data Deletion Rights

At Dynawatt, we provide transparent control. You have the right to request a digital printout of what details we have stored or request physical erasure of all records under our management. To exercise your rights, please reach out to our corporate office directly: